Hotel Riu Dunamar
Blvd. Costa Mujeres Continental de Isla Mujeres, On the beach, Cancun, 77400, Mexico
Rating
4.1
Certificate of Excellence
2019
Price Level
$$$
房间
740
Pets
No
從 $ 2,345.00
29
Jun
Hotel Riu Dunamar, Cancun
Price & Availability
Select your room
Standard Double Room ·
All Inclusive
Standard Double Room ·
Room Only · Double
Standard Double Room (e)(2 Double Beds) ·
Room Only
Standard Double Room (e)(1 King Bed) ·
Room Only
Standard Double Room (Limited Sea View) ·
All Inclusive
Standard Double Room (Sea View) ·
All Inclusive
Standard Double Room (Limited Ocean View) ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Double Room, Partial Ocean View (e)(2 Double Beds) ·
Room Only
Standard Double Room (Limited Ocean View) ·
Room Only · Double
Double Room, Partial Ocean View (e)(1 King Bed) ·
Room Only
Standard Double Room (Ocean View) ·
All Inclusive · 1 King Bed, 2 Double Beds
Book now and save
Non Refundable
Standard Double or Twin Room ·
All Inclusive · Double or Twin
Non Refundable
Standard Double Room (Limited Sea View) ·
Room Only · Double
Standard Room ·
All Inclusive
Non Refundable
Standard Double or Twin Room (Limited Ocean View) ·
All Inclusive · Double or Twin
Non Refundable
Standard Double Room (Sea View) ·
Room Only · Double
Standard Suite ·
All Inclusive
Standard Room (Limited Sea View) ·
All Inclusive
Non Refundable
Standard Double or Twin Room (Sea View) ·
All Inclusive · Double or Twin
Non Refundable
Standard King Room ·
Room Only · King
Standard 2 Double Room ·
Room Only · 2 Double
Standard Room (Sea View) ·
All Inclusive
Non Refundable
Standard Suite ·
Room Only
Standard 2 Double Room (Limited Ocean View) ·
Room Only · 2 Double
Standard King Room (Limited Ocean View) ·
Room Only · King
Suite Suite ·
Bed & Breakfast
Standard 2 Double Room (Ocean View) ·
Room Only · 2 Double
Standard King Room (Ocean View) ·
Room Only · King
Standard Double Room (Ocean View) ·
Room Only · Double
Standard King Suite ·
Room Only · King
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
437 reviews
5
99
4
48
3
20
2
14
1
11
Customers Review
Cleanliness 4.5
Comfort 4.2
Neighborhood 3.7
Amenities 4.2
Condition 4.4
Recomendation 57.5%
“Currently staying here… it’s just ok. I’ve been to many all-inclusive hotels in Mexico. As usual most have pros & cons…pros: all of the staff we encountered is fantastic. From bartenders, to the activities. The servers were nice, however I felt there wasn’t enough of them so it took them forever to get a drink or check up on us at our table. Lots of pools to choose from. Beach is nice and clean. Rooms are neat and clean, as is the whole property. The staff work really hard at keeping it this way day & night and it is appreciated! Buffet food is good.Cons: considering it is Covid, I thought there would be less people. I’ve been to hotels prior to Covid that didn’t have this many people! There isn’t enough staff for this many people. There is lines everywhere.. from bars to restaurants. There are no reservations for dinner, SUCKS! We have tried for multiple nights now to get a table and went at various times, waited OVER waiting time, and still couldn’t get seated. really isn’t fair considering how much we paid for 5 nights, and we’re stuck with the buffet every night. Desserts taste artificial. VERYYY kid friendly. Even though we have a baby, I feel like you couldn’t go into any space or pool without children running into you. Activities during the day are loud in the pool and tend to run very long. Last but not least, the rooms are extremely LOUD. We have a kid and I understand people are here to have a good time, but screaming down the halls at MIDNIGHT? Sounds like our door is open, that’s how much you hear everything.They also lack things to do. The kids show is very late, so for someone who has kids 1. Too late for my kid and 2. The adults show is too late (9:30) for us to stay and watch the whole thing. There is only 2 shops…. No coffee shops, ice cream shops, etc like most resorts have. We asked to leave and walk around outside or to the next resort, they told us we couldn’t. We asked if there was a city nearby, they stated closest was Cancun which is 45+ mins away. It’s also a very far drive from the airport if you booked through Apple and didn’t pay for private transportation… (1 1/2 hours).”
— Nadja Huskic
“Just checked in todayand very upset . This is not a resort it is just more like hotel with amenities This hotel is very plain and boring no Mexican flair My room with obstructive view facing the roof ( pictures attached) which is really far from everything The room is super noisy you can hear noise from out side and the hallway. I asked to change my room but the front staff was not accommodative Food is horrible, drinks are splashy, no premium alcoholic. Beach is nice if you like big waves. Common Toiletries like lotion, hand sanitizer, toothbrush/toothpaste is not included. The only thing they have is shampoo . Just surprising that an all inclusive “5 star hotel” doesn’t provide these basic amenities. Forget the slippers and robes. No room service, they simply don’t pick up the phone on you. All furniture is old and damaged, pictures attached No reservations neededfor the restaurants so be prepared to stay on line to be sited for good 30/40 minutes We are party of 20 people won’t ever stay at a Riu again. I would give this hotel *** stars I will write a complaint letter to Riu headquarters upon arrival”
— Yelena Buryan
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