NH Madrid Atocha
Paseo Infanta Isabel, 9, Near Museo Nacional Centro de Arte Reina Sofia, Madrid, 28014, Spain
Rating
4.2
Travelers Choice
2021
Price Level
$$
房间
68
Pets
No
26
May
NH Madrid Atocha, Madrid
NH Madrid Atocha
阿托查NH酒店是一家3星级酒店，可让您的 马德里之行变得更完美。 酒店内设多种设施和服务，可让您尽受舒适与酣睡。 一切生活必需品，例如免费房内无线网络, 每日客房清洁服务, 24小时前台, 无障碍设施, 无线网络(公共区域)等都已为您准备就绪。 设计舒适，部分客房内可提供 平板电视, 浴室电话, 拖鞋, 毛巾, 衣柜等设施，可让您在酒店享受惬意与舒适。 酒店内设多种娱乐设施。 阿托查NH酒店地理位置便捷，内部装饰令人倍感舒适，是游览马德里时的理想住宿选择。
Price & Availability
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Overall
Excellent
4.2
536 reviews
5
336
4
310
3
111
2
21
1
16
Customers Review
Location 4.7
Cleanliness 4.5
Comfort 4.1
Neighborhood 4.4
Amenities 4.2
Condition 4.3
Recomendation 82.8%
“For €140 you’d expect a bigger room and friendlier service. Thankfully, the room was clean and presentable.”
— Rashed AlHammadi
“My experience wasn't good at all. I booked from their official website, through the process of checking-in, I got asked to pick between different options including if I wanted balcony or window, indoor or outdoor view, smoking or no smoking room and things like that, so I paid more and made my choice of a "superior" room just to have the balcony option. I was really happy with my choice and excited thinking that me and my husband would have an amazing view from our balcony.Well, a couple of days later when we arrived, and checked-in with Luis the guy at the reception, who was really good and helpful, he couldn't really helped us. Dor our surprise this hotel doesn't have balconies! Any! There is just 1 room with balcony and is the suite at level 8 he said! I was in shock.If you read this and want to check in through their website, be aware that they generalise with all the hotels they have around the world, and when you pick the type of room you want probably will not match with the hotel you will stay at.My expectations of having a balcony which this hotel doesn't offer is the perfect example of what I'm trying to say, at the end they are just making false advertisement (with no intention of it I'd like to think) Sorry NH but that just makes no sense and it's pretty wrong from your part. It would be highly recommended if you adjust/amend your website for the checking in process online, so your hotels fit with the options you offer.At the end, all this is translated to a no happy customer here, sorry because the room wasn't bad at all but wasn't what I picked from the options offered at all either.Luis, thanks for your professionalism and assistance and hats off to the girls from the breakfast buffet for their hard work.”
— Maria Gallardo
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